Privacy Policy

Basic Policy

Latele Inc. ("we," "us," or "our") handles user information appropriately so that users can enjoy Latele Game (the "Site") with confidence.

Information We Handle

Game records

Save data such as progress, results, and completion times, as well as profiles and favorites, are stored in your browser. When you sign in as a member, data covered by synchronization is also stored in the cloud infrastructure we use. To provide and evaluate membership features, we also record games completed after registration, including the game type, completion timestamp and outcome, active play time, and share-button interactions.

Membership and authentication

We handle membership IDs, Google- and LINE-issued account identifiers, registration time, last login timestamps, membership status, sign-in methods, and authentication and management information needed for identity verification and synchronization. We do not request or retrieve email addresses, names, display names, or profile pictures from Google or LINE. We store nicknames and avatars you choose on the Site.

Online rankings

Participation is optional. If you participate, your nickname, avatar, scores and ranking identifiers are sent to and stored on our servers. Your nickname, avatar and scores are shown publicly in the rankings.

Puzzles published in Nonbiri Sudoku

Puzzles, author names, and comments you publish in Nonbiri Sudoku are stored on the server and shown to other users through its publishing feature.

Member support history

For Stripe contributions made while signed in, we store the membership association, order and payment identifiers, amount, currency, timestamps, and payment and refund status. Notifications from Stripe may include email addresses and other details, but we do not store email addresses, billing names, or card information in the Latele Game database or application logs.

Access-related information

Our hosting provider may record information such as your IP address, browser information and access timestamps.

Purposes of Use

We use information to authenticate members and verify identity; save, sync, and recover data; provide profiles, game records, rankings, and published puzzles; display support history and manage payments and refunds; process membership closure and cancellation; maintain stable operation; prevent misuse; and improve the service. We do not use membership information to send member emails, direct messages, or push notifications.

Storage, Synchronization, and Deletion

Guest data is stored in your browser and does not automatically transfer to another device or browser. Synchronized member data is also saved in the cloud and can be used on devices signed in to the same membership. Signing out returns you to guest storage without copying member data to it.

You can delete data through Save Data Management. Deleting synchronized data while signed in also updates the cloud. Clearing browser site data alone does not delete cloud membership data, server rankings, or published puzzles. Older data preserved due to synchronization conflicts or similar circumstances is generally retained for recovery for 30 days.

To delete ranking records stored on our servers, use the ranking deletion feature in each game, or delete all data including rankings through Save Data Management.

Retention After Membership Closure

For 30 days after a closure request, we retain membership information, Google and LINE account links, and cloud saves to allow cancellation and recovery. Associated ranking records are hidden during this period. You can restore your membership by reauthenticating with the same linked account and explicitly canceling closure. After the 30-day deadline, these membership data and ranking records are progressively deleted and cannot be recovered.

Published Nonbiri Sudoku puzzles, author names, and comments remain after closure. Contact us before closure to discuss removal. Support history stored in Latele Game is progressively deleted with membership data after the 30-day closure deadline. Stripe’s payment records remain available to the operator for payment management. Analytics data already collected is not automatically deleted by membership closure.

Separately stored guest data and backups you downloaded are not deleted by closure. Member data on an offline device is removed after the device reconnects and checks the membership status.

When Google and LINE have separate memberships, you can verify both and choose one to keep. A membership whose deletion you confirm in this special procedure is immediately disabled and cannot be recovered; the 30-day retention period does not apply. Its data is permanently erased as processing completes and is not combined with or transferred to the kept membership. Both login methods are linked to the kept membership. Published Sudoku puzzles, author names and comments, and Stripe payment records remain.

Cookies and Similar Technologies

We use cookies to remember your language, secure Google or LINE sign-in, and maintain sign-in sessions. We also use IndexedDB and localStorage for saves, settings, and separate member and guest storage. Deleting or disabling these may prevent sign-in, saving, or other features from working. We also store only the last sign-in method used in this browser as a reminder after sign-out. This hint contains no membership ID or account details and is removed when you clear the site’s browser data.

Cookies and storage needed for sign-in and saving serve a different purpose from analytics cookies. You can use membership features and play games with analytics turned off. See “Analytics” below for defaults and controls.

Analytics

We use Cloudflare Web Analytics to understand page views and page-loading performance.

For details, please refer to the Cloudflare Web Analytics documentation.

We also use Google Analytics 4 (GA4) to measure page views, game starts and endings, and playtime. Analytics is on by default for Japanese pages accessed from Japan. For all other visits, including English pages and visits where the region cannot be determined, analytics starts only with your consent. GA4 uses cookies and other identifiers and sends browsing and game usage data, device and browser information, and approximate location to Google.

We use measurement data to understand game usage and improve our content and usability. We also use Google Cloud BigQuery for reporting and analysis.

You can turn analytics off or on at any time using “Analytics preferences” in the footer. You can play games with analytics off. Your choice is saved in your browser and takes priority over the default. Clearing the site’s browser data resets your choice.

Turning analytics off stops data being sent to GA4 and deletes this site’s GA4 cookies. Data already collected is not automatically deleted.

For details on how Google handles information, please refer to the following policies:

• How Google uses information from sites that use its services
• Google Privacy Policy

External Services

Information you provide when supporting us through OFUSE or Stripe, or contacting us through X or our company’s contact form, is handled under the privacy policy of the relevant service or Latele Inc.

Member authentication uses Google or LINE and involves communication with the selected provider. If you choose additional linking, both providers’ authentication identifiers are associated with the same membership. Separately registered memberships are not automatically merged. Each provider handles information under its own privacy policy. Deleting or disconnecting a Google or LINE account is separate from closing your Latele Game membership. Unlinking a sign-in method within Latele removes its authentication-identifier association and its sessions. Your remaining sign-in method and membership data stay available.

We use Cloudflare to deliver the Site and store membership information, saves, and other data. We entrust external providers with information to the extent needed and use safeguards such as encrypted communications and access controls. External services may process information outside Japan.

Stripe handles email addresses and payment information entered during checkout. We may view these in Stripe’s dashboard for payment management. We do not save email addresses or card information in the Latele Game database. We send Stripe a random order reference rather than your membership ID to associate payment results with your member support history.

• Google Privacy Policy
• LY Corporation Privacy Policy
• Cloudflare Privacy Policy
• Stripe Privacy Policy

Disclosure to Third Parties

We do not provide user information to third parties without consent except where required or permitted by law, including protection of life, body, or property. Where handling is entrusted to external providers for the stated purposes, we apply necessary management and supervision. Ranking information and Sudoku puzzles, author names, and comments that you publish can be viewed by other users through the relevant features.

Access, Correction, and Deletion Requests

You can edit your profile, delete saves or rankings, and close your membership through the Site’s features. Contact us to request access, correction, restriction, or deletion of information we hold. We will respond under applicable law after any necessary identity verification. Member identity is generally verified by reauthentication with the linked Google or LINE account, rather than by an email address or nickname alone.

Changes to This Policy

We may review and revise this Policy in response to changes in Site functionality, applicable laws, or other circumstances. Revised content will take effect when posted on this page.

Contact

For inquiries regarding this Policy, please use the Contact page on Latele Game.